Westside Housing is now sending SMS texts

Westside Housing Association Inc. will be sending SMS Broadcasts to communicate important news to our tenants

To help our residents keep up to date with information about their tenancy and our upcoming Westside Housing Association Inc. events, we are now sending SMS messages (text messages) directly to mobile phones. Westside Housing Association Inc. SMS messaging is another great way of communicating to our residents because it is quick and easy. We started sending SMS messages in March and residents have found it a fast and useful way to hear from us.

In the future we will also send SMS messages with information about rental arrears, leasing and maintenance or repair schedules.

SMS texts sent from Westside Housing Association Inc. are at no cost to the residents

It is important to note receiving SMS messages from Westside Housing Association Inc. does not cost the resident any money. If you reply to our SMS message to ‘opt out’ then you will be charged the normal fee from your mobile carrier for text messaging. No other fees apply all text messages sent from Westside Housing Association Inc. are charged to Westside Housing Association Inc. NOT the resident or recipient.

Protecting your privacy

Westside Housing Association Inc. will not share or disclose you mobile number to any other organisation and it will only ever be used by Westside Housing Association Inc. unless you request to ‘opt out’ of receiving SMS messages.

How else does Westside Housing Association Inc. communicate with residents

Of course Westside Housing Association Inc. residents will still get information from us through the other existing forms of communication we use such as the post, email (if you have provided an email address), social networking sites (Facebook and Twitter) and Westside Housing Association Inc.’s website.

Any questions or queries at all please do not hesitate to contact us on (08) 8155 6070 or westside@ucwb.org.au