Maintenance Request Form

If the maintenance is an emergency DO NOT fill out this form, please contact the office on 8155 6070 and we will assist you or if calling after-hours you will be diverted to our emergency contact telephone.

 

First Name: *

Last Name: *

Email: *

Phone: *

Street Address: *

Suburb: *

Postcode: *

Description of maintenance issue *

PRIORITY 1 – 24 HOURS

  • SA water metre issues
  • Hot water services – no hot water or leaking
  • Blocked toilets and Drains if unable to use / or has only one toilet
  • Doors will not lock (when property is not secure)
  • Gas leak
  • Pilot light not staying lit
  • Major electrical faults – no power
  • Leaking toilet (from the bottom)
  • Smoke alarms
  • Excessive running taps

PRIORITY 2 – 7 DAYS

  • Stove not working at all
  • Quick running taps
  • Blocked toilets and drains if usable or has second toilet
  • Door locks (when property is still secure)
  • Leaking toilets (from the top)
  • Patching of walls (near wet area)
  • Roof leaks
  • Broken light switch (if severe)
  • Internal damage (broken doors / holes in walls etc)
  • Damaged letterboxes – if unusable
  • Floor coverings – if a hazard
  • Broken clothesline (if unusable)
  • Water damage / dampness– internal / external

PRIORITY 3 – 30 DAYS

  • Bathroom / kitchen sealant issues
  • Stoves and ovens – elements
  • Slow running taps
  • Supply of paint (office pick up)
  • Letterboxes (if still usable)
  • Cupboards (ie. Hinges etc)
  • Flyscreens (if slight)
  • Tiling
  • Clotheslines (if usable)
  • Damaged screen door/ Sliding doors (if usable)
  • Cracks in walls
  • Tenants damage (Broken doors, holes in walls etc)
  • Patching walls (not near wets areas)
  • Door stops / door closers
  • Gutter / flashing repairs
  • Cracks in walls
  • Skirting boards