Maintenance Request Form

If the maintenance is an emergency DO NOT FILL out this form.
– Office hours emergency: between 9.00am – 4.00pm, Monday – Friday, please contact the office for assistance on (08) 8155 6070.
– After hours emergency: please dial our after hours emergency number on (08) 8155 6081.

 
 

Verification

 

PRIORITY 1 – 24 HOURS

  • SA water metre issues
  • Hot water services – no hot water or leaking
  • Blocked toilets and Drains if unable to use / or has only one toilet
  • Doors will not lock (when property is not secure)
  • Gas leak
  • Pilot light not staying lit
  • Major electrical faults – no power
  • Leaking toilet (from the bottom)
  • Smoke alarms
  • Excessive running taps

PRIORITY 2 – 7 DAYS

  • Stove not working at all
  • Quick running taps
  • Blocked toilets and drains if usable or has second toilet
  • Door locks (when property is still secure)
  • Leaking toilets (from the top)
  • Patching of walls (near wet area)
  • Roof leaks
  • Broken light switch (if severe)
  • Internal damage (broken doors / holes in walls etc)
  • Damaged letterboxes – if unusable
  • Floor coverings – if a hazard
  • Broken clothesline (if unusable)
  • Water damage / dampness– internal / external

PRIORITY 3 – 30 DAYS

  • Bathroom / kitchen sealant issues
  • Stoves and ovens – elements
  • Slow running taps
  • Supply of paint (office pick up)
  • Letterboxes (if still usable)
  • Cupboards (ie. Hinges etc)
  • Flyscreens (if slight)
  • Tiling
  • Clotheslines (if usable)
  • Damaged screen door/ Sliding doors (if usable)
  • Cracks in walls
  • Tenants damage (Broken doors, holes in walls etc)
  • Patching walls (not near wets areas)
  • Door stops / door closers
  • Gutter / flashing repairs
  • Cracks in walls
  • Skirting boards